Shipping & Delivery Policy

At SatyaaVeda, we are committed to providing a seamless and secure delivery experience for every customer across India. We partner with trusted logistics providers to ensure that your Ayurvedic hair care and skincare products reach you quickly and safely.

Order Processing

• All orders are processed within 2 to 48 hours after receipt.
• You will receive timely updates via email or SMS once your order is dispatched.

Delivery Coverage

• We deliver throughout India, including metropolitan cities, towns, and remote locations.
• Our delivery partners provide reliable and on-time service nationwide.

Estimated Delivery Time

• Estimated delivery time: 3 to 7 business days, depending on your location.
• Remote or difficult-to-access areas may experience slightly longer delivery times.

Shipping Charges

• Free shipping on all orders above ₹499 within India.
• Standard shipping rates may apply to orders below ₹499.

Cash on Delivery & Online Payments

• We accept Cash on Delivery (COD), as well as secure online payments via Razorpay. Supported methods include Credit Cards, Debit Cards, UPI, and Net Banking.

Order Delivery & Issues

• If your order status is marked delivered, but you have not received your package, please notify our Customer Service within 24 hours. We will investigate and resolve the issue within 48 to 72 hours in partnership with our delivery partners.

Customer Support

For queries, replacements, returns, or cancellations, our support team is available Monday to Saturday, 9:00 AM to 6:00 PM IST.
Call us at +91-9312316073 or email help@satyaaveda.com.

Payment Security

Payments made through Razorpay are secured by advanced encryption and safety protocols. We do not store your card or banking details.

Additional Information

• We strive for prompt delivery, though delays due to weather, holidays, or unforeseen disruptions may occur.
• Please provide a complete and accurate shipping address and valid contact number to avoid delivery issues.

Thank you for choosing SatyaaVeda. Experience nature's best, delivered anywhere in India.